neusaandrade [at] smartcf.com.br
Executive with 24 year’s experience in captation, customer loyalty and client relationship.
Worked for 10 years in Laureate International Universites with a global goal overcoming historic.
Internationally awarded with the best global practices and collaboration, ambassador of customer retention practice community within the LATAM region, with internationality competence and wide knowledge of commercial intelligence, profiles and consumer behavior.